1. Introduction & Scope
Welcome to pos.azka.in. We are committed to protecting your personal data through transparency and responsible practices. This policy outlines what data we collect, how it’s used, stored, shared, and what rights you have.
2. Data Collection
We collect:
- Direct input: during registration, surveys, support messages;
- Automated logs: IP addresses, device/browser info, usage logs;
- Cookies and tracking: session, functional, analytics, marketing cookies.
3. Purposes & Legal Bases
We process data based on lawful grounds under GDPR Article 6 (§a–f) :contentReference[oaicite:1]{index=1}:
- Consent: for marketing & cookies;
- Contract: to deliver services;
- Legal obligation: compliance with laws;
- Legitimate interest: analytics, fraud prevention, improvement :contentReference[oaicite:2]{index=2}.
4. Retention & Deletion
- Billing: 7 years;
- Logs: 18 months;
- Inactive accounts: 24 months;
- Cookies/preferences: until revoked.
You can request deletion under GDPR Article 17 or CCPA.
5. Security Measures
We employ:
- Encryption in transit (HTTPS/TLS) and at rest (AES‑256);
- Access control with multi‑factor authentication;
- Firewalls, intrusion detection, logging;
- Regular backups, disaster planning;
- Staff training, audits, penetration testing;
- Vendor due diligence and DPIAs for high‑risk processing.
7. User Rights
Your rights include:
- Access, correction, deletion, restriction, portability, objection;
- Withdraw consent;
- Under CCPA: right to know, delete, correct, opt-out, non-discrimination :contentReference[oaicite:3]{index=3}.
Email info@pos.azka.in to exercise your rights. We respond within 1 month (GDPR) or 45 days (CCPA).
8. Children’s Data
We do not knowingly collect data from individuals under 16 (GDPR Article 8) or under 13 (COPPA US). Sensitive data is never processed without explicit consent.
10. Updates & Versioning
This policy is reviewed annually or when needed. Updates are marked by “Last updated” date. Major changes are communicated via banner or email and may require re-consent.
11. Contact & Complaints
Contact privacy@pos.azka.in with any questions or complaints. We acknowledge within 7 days and resolve within 30–60 days. You may also escalate to:
- EU/EEA: national Data Protection Authority;
- California residents: California AG under CCPA;
- US children’s data: FTC under COPPA.